Privacy Policy

1. Overview

The JigglyHut.xyz website is operated by The Australian Group Limited. Through this platform, users can access various lottery-related services made available in partnership with licensed providers such as Tatts Lotteries SA Pty Ltd, Tattersall’s Sweeps Pty Ltd, NSW Lotteries Corporation, and other related entities. References to "we", "our", or "us" relate to The Australian Group Limited, while "you" refers to the customer or user of our services.

This Privacy Policy outlines how we handle your personal data, including how it is collected, managed, stored, and used. It also provides guidance on how you may access or correct your information or lodge a privacy-related complaint.

We value your privacy and are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).

2. Key Terms

AML/CTF Act: Refers to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).

APPs: The Australian Privacy Principles as set out in the Privacy Act.

Personal Information: Any data that can be used to identify you or that can reasonably be linked to your identity.

Privacy Act: The Privacy Act 1988 (Cth).

Website: Refers to the JigglyHut.xyz platform.

3. What We Collect

Depending on your interaction with our services, we may collect the following personal data:

• Full Name
• Date of Birth
• Residential and Mailing Address
• Email Address
• Phone Number
• Bank or payment card information
• Identity verification data
• Login credentials (e.g., usernames and passwords)

We may also collect non-identifying technical information like IP addresses, browser types, and usage statistics to monitor and improve our platform.

4. Why We Collect Your Data

We collect and use your data for a variety of lawful reasons, including to:

• Confirm your identity and eligibility to use our services;
• Process your lottery ticket purchases and subscriptions;
• Notify you of winnings and other account-related updates;
• Handle billing, fraud prevention, and legal compliance tasks;
• Enhance our systems through analytics and improvements;
• Market our services to you (opt-out available);
• Meet legal obligations and cooperate with regulators.

In certain cases, we may share your information with trusted service providers (e.g., mail houses, market researchers, and technology support providers) strictly for operational purposes.

5. Cookies and Tracking

JigglyHut.xyz uses cookies to improve your browsing experience and functionality. Cookies help us maintain your session, remember preferences, and measure website performance.

While you may disable cookies via your browser settings, doing so may affect your ability to complete purchases or use key features of the website. Cookies do not transmit personal data from your device other than your IP address.

6. Use & Disclosure

Your personal data is used solely for delivering our lottery-related services, enhancing your experience, and fulfilling legal requirements.

We do not share your personal data for unrelated third-party marketing. Your name and identity will not be disclosed publicly in connection with any lottery winnings unless you have provided express permission or unless required by law.

7. Protecting Your Information

We take reasonable steps to protect your information from loss, misuse, unauthorized access, or disclosure. This includes physical, electronic, and procedural safeguards.

When your data is no longer required, it is securely deleted or destroyed in line with relevant regulations.

8. Overseas Data Transfers

Your data may occasionally be stored or processed outside of Australia. By using our services, you agree to this, understanding that overseas recipients may not be bound by the same privacy protections as Australian entities.

We make every effort to ensure these third parties maintain adequate data security and do not misuse your information.

9. Access & Correction

You have the right to access or request updates to your personal information. You can do this directly through your account dashboard on JigglyHut.xyz or by contacting us in writing.

Requests are generally processed within a reasonable time and free of charge, unless administrative costs are incurred. If we deny your request, we’ll explain why and how you can escalate the matter.

10. Questions & Complaints

For concerns or complaints regarding how we manage your personal data, please contact us directly via email at [email protected]. We aim to respond promptly and fairly.

If you’re not satisfied with our resolution, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

11. Policy Changes

This Privacy Policy may be updated from time to time. All changes will be posted on this page. Where significant updates are made, we will notify you via email or a notice on the JigglyHut.xyz homepage.